Principles of Management

Daffodil International University Faculty of Science & Information Technology Department of Information Technology and Management Final Examination, Fall 2024 Course Code: ITM- 102, Course Title: Principles of Management Level: 1 Term: 1 Section: A Instructor: NI Marks: 40 Instructions: You may answer the question (1,2 or 3) randomly but the sections (a, b and c) should be answered sequentially. Suppose you are appointed as a manager at your family business with your Grandfather at your family business. It was a small business but now it is growing. You need to train other managers about the things you learned. You made 4-day plan an each day you will cover one specific area of business. Q1. Day 1 Scope: Basic Elements of Planning and Decision Making. [Marks -10] a) Define Contingency Planning and Crisis Management (2) b) Explain Types of Operational Plan (5) [CLO-3, L5] c) list down Barriers to Goal Setting and Planning (2) d) Is it possible to make an Operational Plan without Strategic Plan? (Yes / no) provide your Reason (1) Q2. Day 2 Scope: Good Decision-making process. [Marks 10] a) List down Strategies for Good decision-making (3) b) Draw Eisenhower Matrix (2) [CLO-4, L4] c) Draw Evaluating Alternatives in the Decision-Making Process (2) d) Explain Decision-Making Conditions (3) Q3. Day 3 Scope: Factor affecting decision making. [Marks 10] a) Explain Behavioral Aspects of Decision Making (Any 5) (5) [CLO 2, L2] Satisficing Coalition Risk Propensity Intuition Escalation of Commitment Components of managerial ethics Bounded Rationality b) Explain Decision-Making Biases/ Errors (Any 5) (5) Overconfidence Bias Selective Perception Bias Hindsight Bias Immediate Gratification Bias Representation Bias Availability Bias Q4. Day 4 Scope: Organize workforce and Human resources. [Marks 10] a) List why Selection interviews are significant. (2) b) Identify 3 importance of effective R & S (Recruitment and selection). (3) [CLO 1, L3] c) Explain any 5 concepts (5) Job Analysis Human resource management Transfers for recruitment Campus Recruitment Draw Recruitment process Head hunters